Rival's Turnkey Casino Suite
Savvy operators who want to focus their efforts on marketing, customer acquisition and retention come to Rival for the complete suite. By licensing over 100 games running on Rival's casino platform operators are up and running inside of a month with full affiliate marketing programs, display advertising and player retention. Customers who opt to take advantage of Rival's Turnkey Casino Suite also benefit from Rival's training and consulting before they launch.
Licensing of Individual Games
Operators with their own casino platforms license Rival games "a la carte". Our games are built with Adobe Flash so they are compatible with all web-based and downloadable clients. We have done integrations via GTS' EdGE middleware product and we have done direct integrations with several third party platforms. Either way we have the experience to get the games to market quickly and to your specifications.
Custom Game Development
Every casino operators tries to stand out in a very crowded marketplace. Many operators offer game titles that can be found at a dozen or more casino properties. We have found that operators can really benefit by offering a unique product. Give your marketing department a unique game they can talk about and we are sure they will thank you. Please get in touch to discuss development of a custom game or exclusivity.
Affiliate Marketing Software
With Rival's Affiliate Marketing Software (included in the Turnkey Casino Suite), operators can create, track and manage affiliates with efficiency and precision. To help with this crucial area of the business, Rival offers:
- Reporting that distinguishes between affiliate partners to make awarding commissions easy and convenient
- Variety of compensation scenarios based on time period or game type
- Tracking based on customer registration, login session or individual player for accurate record-keeping
- A program so advanced it practically runs itself!
Customer Support
Rival runs call centres and offers operators the option of using Rival's 24/7 customer support via live chat, email and phone. All agents are trained and familiar with Rival's products. They offer a helping hand to customers whether the questions are related to promotion requests, registration, deposits, withdrawals or game rules.
Transaction Auditing
Utilizing Rival's powerful Casino Controller back-office interface, Rival offers transaction monitoring and auditing services in order to ensure fair payments to customers and affiliates through the request and review of player documents, promotional term fulfillment and many other factors, all the while maximizing casino efficiency.
Fraud Prevention
Other casino solution providers are at the mercy of even the least informed devious customer who can quickly and easily gain an advantage on a casino all the while seemingly following all the terms and conditions. Rival’s proprietary anti-fraud software automatically detects suspicious accounts before they can hurt the operator's bottom line. The times of waiting until the customer makes a withdrawal for a red flag to be raised on their account is over. Rival's system minimizes fraudulent behavior, management overhead, while increase casino hold.
Hosting Facility and Hardware
Rival covers the costs associated with Internet hosting and hardware. We provision all the hardware in our Class-A datacentre space with UPS power, backup generators and redundant network feeds. We have hot and cold spares for all critical services. Rival worries about arranging the proper bandwidth. We use a CDN to distribute content to your customers from local servers and that means we can scale to a truly worldwide audience.
Rival has been running an always-on service for the better part of a decade. We know what it takes to handle billions of transactions because we've already done it.
